Confirmed Sales Customer
My experience was well above average. I went to this Buick dealership because I knew Conrad oversaw the dealership. I wanted to look at the Buick Encore, but it was difficult finding one in my price range and with all the extras I "had to have". Eric worked extremely hard to find one. His first try was unsuccessful, but he kept searching and and found an Encore that meet my requirements. The only downside about my car buying experience (and the reason for 4 out of 5 stars) was that it was very time consuming. The back and forth negotiating process (I'm getting too old to enjoy that) and then the wait time it took to meet with the finance manager........But having said that, I would recommend Ideal Buick to friends and family.......
Deborah N.
GERMANTOWN,
MD
Business Response
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